Irit Eizips, a globally recognized thought leader in Customer Success, helps experienced executives in B2B companies confidently build a proactive, high-performing customer success team, by eliminating the guesswork and avoiding costly missteps that come with trying to figure it out on your own.
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Building a CSM team for the first time? Make sure you run it by the (right) numbers! Download the Customer Success KPI Cheat Sheet from CSM Practice.
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