New in Flowla: Gmail Integration, Email Customization, and Forms 2.0

By
Elen Udovichenko
September 10, 2024
0 min read
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It's been a while since our last update, but we’ve been busy behind the scenes working on some exciting new features — and Flowla AutoPilot (more on that coming soon 🤫). 

For now, we’re thrilled to share some major updates that will supercharge Flowla Forms and customization options for your client communication.

Let’s dive into the latest enhancements!

Gmail integration ✉️

gmail integration in Flowla

We’re making it easier than ever to streamline your communication. Flowla now integrates directly with Gmail, allowing you to connect your Gmail account with the platform. 

When you send a flow through the share menu, recipients will receive the email as if it came directly from your inbox, not from Flowla. This adds a layer of personalization to every interaction, ensuring smoother and more consistent communication with your clients.

💡 Pro Tip: Everything sent through Flowla using your Gmail is automatically synced to your CRM as ‘email activity,’ keeping your client communication neatly organized and updated in real-time.

Customize all Flowla emails 🎨

email customization in Flowla

We understand the importance of maintaining brand consistency across all communication, and with Flowla’s latest update, you can now fully customize the emails sent out via the platform. Whether it’s aligning the tone of voice or ensuring visuals reflect your brand’s identity, you can now create, edit, and fine-tune every email to match your style perfectly.

Simply head to the ‘Email templates’ tab under ‘Settings’ to get started. Customize your email content with the variables you’re already using in your flow content, and ensure consistent messaging across your entire team. This feature helps you manage every touchpoint with clients, keeping your communication professional and aligned with your brand.

Flowla Forms 2.0 📑

We’ve significantly upgraded Flowla Forms to make data collection more intuitive, organized, and actionable. Whether you’re collecting feedback, onboarding clients, or gathering project details, these new features streamline the process for both you and your clients.

→ Table forms

table form in Flowla

Tired of managing clunky spreadsheets? Flowla’s new Table Forms are here to help! This feature lets you collect and organize information with infinite rows, eliminating the need for external spreadsheets. Better yet, you can upload files directly into table cells, keeping everything organized in one place.

💡 Pro Tip: All form responses are fed directly into your CRM, making the data immediately actionable and easy to track.

→ Dynamic Answers

dynamic answers in Flowla forms

Flowla Forms now support Dynamic Answers! This means that the responses your clients provide in one question can be used as the selectable options for another question. This creates a smoother, more interactive experience for your clients, while ensuring you collect relevant and structured data.

→ Redesigned form responses screen

new responses screen in Flowla

We’ve redesigned the form responses screen to provide a more intuitive and user-friendly experience. Now, you can view all responses in a table format, making it easier to inspect and filter the data. This view allows you to see the bigger picture and drill down into specific responses without any hassle.

→ CSV Export

CSV export from Flowla forms

Need to analyze your form responses outside of Flowla? No problem! You can now export form responses in CSV format, making it simple to work with your data in other tools and systems.

More to come

These updates are designed to make your Flowla experience even more seamless and efficient, whether you're customizing emails or managing form responses. We're excited for you to try them out and see how they can enhance your workflow.

Stay tuned for more exciting updates, including Flowla AutoPilot launch, which we can't wait to share with you soon!

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