Kristi Faltorusso

Kristi Faltorusso is a Customer Success Executive with over 12 years of experience in building, scaling, and transforming Customer Success organizations within high-growth B2B SaaS companies. Kristi has held pivotal roles at BrightEdge, Sisense, BetterCloud, and IntelliShift. Currently, as Chief Customer Officer at ClientSuccess, she is driving transformative outcomes with her customer-centric strategies and commitment to delivering exceptional value.

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Future-Proof Your Sales & CS: Crafting a Less Human-Dependent Playbook

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Proactive Churn Management: 10 Questions to Ask a Customer

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Capturing the Definition of Customer Success with Kristi Faltorusso

Creative Design In Playbooks with Kristi Faltorusso

Adding Creativity To Your Revenue Playbooks with Kristi Faltorusso

Playbook Execution In CS Vs Sales with Kristi Faltorusso

Making The Best Use Of Available Automation Tools with Kristi Faltorusso

Essential Skills For A Customer Success Manager with Kristi Faltorusso

Life Cycle in Sales with Kristi Faltorusso

Expectation Alignment with Kristi Faltorusso

Continuity Motion in the Onboarding Process with Kristi Faltorusso

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